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Privacy Policy

awenest privacy policy

Privacy policy

We recognise the importance of protecting your online privacy and security while browsing and shopping at our website personal information, and we have developed a Privacy Policy to ensure that your data is adequately protected. The Privacy Policy, in addition to these Terms of Use, governs your visit and use of the Site. By continuing to use the Site, you acknowledge that you have read, understood, and agreed to be governed by the Privacy Policy's terms and conditions. You agree that awenest may use your personal information in accordance with the terms and purposes set forth in the Privacy Policy, which may be amended from time to time at awenest's sole discretion.

If for some reason the following privacy and security policy does not answer your questions, please contact us at support@awenest.in. We value your feedback and look forward to improving our services to better meet your needs. This Privacy Policy describes how awenest manages personal information and respects your privacy. This policy may be amended from time to time.

1. Collection Of Personal Information:

You can participate in many activities on the Site as a visitor without supplying any Personal Information. Some of the information we ask you to provide is mandatory, while others are optional, depending on the activity. You will not be able to participate in a certain activity if you do not give the required information. To provide the services to you, we may collect your contact information, such as your name, phone numbers, address, and email address, as well as profile information, such as your password, details about your purchases, and details about your interactions with us, when you register to use on awenest and order products as an awenest customer. 


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may send you emails about our store, new products, and other updates. If you want to opt out of any communication, you may contact us at support@awenest.in

2. Updating Your Personal Information:

At any time, you have the right to access, modify, or delete your Personal Information as well as your privacy preferences. This can be done by going to the "My Profile" page and viewing and changing the majority of your Personal Information right away. Certain Personal Information can only be altered by contacting support for security reasons. We will react to your request as soon as possible and within a reasonable amount of time.

3. How Your Personal Information Is Used:

awenest gathers your information in order to offer you services, meet our legal requirements, and enhance our products and services. Other than as described in this Privacy Policy, we do not sell, rent, or share your personally identifiable information with third parties in any way.

awenest May Use This Information To -

1. Process your financial transactions; Service your order.

2. Respond to customer service requests, questions, and concerns.

3. Administer your account.

4. Send you the requested product or service information.

5. Keep you informed about special offers and services and of selected third parties.

6. Administer promotions and notify you of important events.

7. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.

8. Meet our research and product/service development needs and to improve our Site, services and offerings.

9. Customise your experience, including targeting our services and offerings to you.

awenest may be obligated to divulge personal data in response to valid requests from public authorities in certain circumstances. When we believe that revelation is critical to secure our rights, avoid litigation, safeguard your safety or the safety of others, investigate fraud, and/or respond to a government request, and when we believe that disclosure is required by law (such as to comply with a warrant, court order, or legal notice served on awenest). We may also release information about you if we believe it is necessary for purposes of national security, law enforcement, or other matters of public concern.

4. How Do I Update My Account Information?

Updating your account information is simple and quick. Simply go to 'Account Information' after logging in to My Account. Please be aware that your credit/debit card information is not stored in your personal profile.

5. Information Sharing With Service Providers:

awenest bills you for our goods and services through one or more third-party payment processors. These companies, to the best of our knowledge, do not keep, share, store, or use personally identifiable information for any other reason. Personal Information is also shared with firms who execute services on our behalf. We only share Personal Information with them that is required for them to provide such services. We require any entity with which we may disclose Personal Information to preserve that data in accordance with this policy and to limit the use of that data to performing services for awenest.

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

6. Data Retention:

We will keep your information for as long as your account is active, as long as it is needed to provide you with services, or as long as we are required to by law. Please email us at support@awenest.in if you desire to remove your account or request that we no longer use your information to provide you with services. We will answer your request in a timely manner. We'll keep and use your information for as long as we need it to meet our legal duties, settle disputes, and enforce our agreements.

7. Unsubscribe/Opt Out:

By sending a mail to support@awenest.in, you can opt-out of receiving awenest's email updates, newsletters, and/or partner communications.  When awenest makes modifications to the Terms of Service or the Submitter Terms of Service, you will be notified. Additionally, we will continue to send you service-related announcements, such as a registration email, order-related alerts, and emails that are automatically triggered by actions you do on the Site. In most cases, you will not be able to opt-out of these non-promotional emails.

8. Protection Of Your Personal Information:

The Personal Information you give in connection with your use of the Site is safeguarded in a variety of ways. It's kept on secure servers to which only a few awenest employees have password access. When you provide your personal information to awenest, it is encrypted. We use transport layer security technologies to encrypt sensitive information (such as credit card numbers) that you provide on our registration or order forms. We make every effort to safeguard the Personal Information we receive, both during transmission and once we receive it. However, no technique of Internet transmission or method of computer storage is completely safe. While we take into account the sensitivity of the Personal Information we collect, handle, and keep, as well as the present state of technology, we cannot guarantee the absolute security of your Personal Information. If you have any concerns, uncertainties, or confusion about any of the provisions in this privacy policy, please contact us via email (customer.support@awenest.in) for clarification. We'll get back to you as soon as possible.

8.Third Party Services


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

9. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

10. Changes to Privacy Policy


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Stay Informed, Stay Healthy.

Team awenest.